Frequently Asked Questions
What do the AI Smart Glasses actually do?
The glasses feature a built-in 8MP HD camera for hands-free photos and video, real-time translation, open-ear audio speakers, and an AI voice assistant — all in a lightweight glasses frame you can wear anywhere.
Can I still hear my surroundings while wearing them?
Yes. The open-ear audio design plays sound near your ears without blocking ambient noise — you stay fully aware of your environment at all times.
How do I activate the AI voice assistant?
The AI voice assistant is activated by voice command. No need to reach for your phone — just speak to control features hands-free.
Does the camera take photos and video?
Yes. The 8MP HD camera captures both photos and video directly from the glasses frame — no phone needed to capture the moment.
What languages does the real-time translation support?
Translation language details are being updated. Please contact us at watchmendigital7@gmail.com for the most current list of supported languages.
How long does shipping take?
Standard shipping takes 5-10 business days. Express shipping takes 2-4 business days.
Do you ship internationally?
Yes! We ship to over 24 countries. Delivery typically takes 7-21 business days.
What if my order is lost or damaged?
Contact us and we will replace it or issue a full refund.
How do I track my order?
You will receive a tracking number by email once your order ships.
What is your return policy?
We accept returns within 30 days for items in original condition. Contact us to start the process.